Cancellation policy:

Once you schedule a booking there are NO REFUNDS, you may reschedule your appointment but there are no refunds once scheduled.

RESCHEDULE POLICY?

You must email AT LEAST 48 HOURS prior to your scheduled rental time to notify us of your need to reschedule. 

Any renter that reschedules or cancels a confirmed rental less than 48 hours of their scheduled rental time will forfeit their payment.

***No Confetti or Glitter shoots are allowed at anytime without the consent of the Mackenzie Studios Team***.

Rubbish & cleaning

Leave the studio as you found it. Take time to put back any furniture you have moved and clean up your belongings or rubbish. If you have had food in the studio, you must sweep the area and wipe down the tables and benches. Cleaning products can be found in the kitchen.

If you have any rubbish from food, drinks or catering, this must be taken with you. Do not leave it in the studio and do not use any of the bins outside the property.

Event Hire Terms & Conditions:

This Agreement is entered into by and between Mackenzie Studios Limited (“Owner”) and (“Customer”).
The Parties freely and fully accept the provisions, terms and conditions hereof and do hereby agree to be bound by the following:

1. The person making the booking is required to be present for the duration of each hire period

2. The maximum capacity for people at our Symond Street studio is 60 people. The customer is responsible for making sure there is no more than this limit.

3. You must comply with all statutory rules, regulations and bylaws in relation to your hire of the studio.

4. You must ensure the health and safety of all people attending your event.

5. You are responsible for inspecting the venue at the commencement of the hire period to ensure its condition is safe and fit for the purpose of the hire. Any hazards should be reported immediately to Mackenzie Studios.

6. You must not remove or permit the removal of any furniture, equipment or other contents from the studio without our permission.

7. You must not place any posters, stickers, banners or flyers anywhere in the facility without our permission.

8. You must make sure that the general public does not gain unauthorised access to the facility during the hire period.

9. It is the responsibility of you, your notified event controller or your event health and safety officer to ensure that the requirements of the following are met during your event:

   • Health and Safety in Employment Act 2015

   • Smoke Free Environments Act 1990

   • Sale and Supply of Alcohol Act 2012 Check the Auckland Council website to find out if you need a special alcohol licence for your event.

10. You must not allow any illegal activities to take place in or outside the facility during the hire period.

11. You must contact the police immediately if there are any safety concerns from a person(s) disorderly behaviour.

12. Noise levels must be kept at an acceptable level at all times, we do not want loud music to be heard from outside the building.

13. You must ensure that there is a parent or designated carer of at least 17 years old, actively supervising children 10 years and under.

14. Notwithstanding any other provision contained in this agreement, we may refuse admission to any person or require any person to leave the facility at our sole discretion.

15. Nothing in this agreement creates a landlord-tenant relationship between parties.

16. You must adhere strictly to the confirmed hire period. Failure to do so will incur additional charges and possible cancellation of any future booking(s).

17. All fees and charges quoted at the time of the booking are current at that time and are subject to change.

18. Payment is to be made up front in full to secure your booking.

19. We reserve the right to invoice you for any additional charges resulting from your use of our venue. In addition, you may be charged for:

    a) Any damage to any part of the facility caused during the hire period or through any breach of the terms and conditions in this agreement.

    b) Any theft of Mackenzie Studios property from the facility during the hire period or event.

    c) Any extra excessive cleaning, repair or reinstatement of the venue that we consider is required after the hire period or event.

    d) Any costs, losses or expenses that we incur due to any breach of this agreement.

    e) Any unreturned access carpark card(s).

    f) Any emergency services call out for fire alarm activation for a non-emergency situation.

    g) Noise control units sent out to the venue during the hire period.

    h) Any unauthorised overstay, which will be charged at $110 an hour

General Terms & Conditions:

This Agreement is entered into by and between Mackenzie Studios Limited (“Owner”) and (“Customer”).
The Parties freely and fully accept the provisions, terms and conditions hereof and do hereby agree to be bound by the following:

1. Length of Use. Customers rental time begins promptly at the designated start time and ends promptly at the designated ending time. Time includes set up and break-down. Early or extended hours must be approved and paid for in advance before rental period begins.

2. Terms of Use. Use of Mackenzie Studios and equipment is at the Customer’s own risk. Customer agrees to be solely responsible for the conduct and welfare of all persons accompanying Customer while on the premises.

• Customer and/or Customer’s client(s) hereby waives rights to seek legal redress for mishaps, accidents and/or loss while on the premises.

• Customer assumes full responsibility for any personal injury while on the premises and agrees to indemnify and hold the Owner harmless against all claims, causes of action, damages, judgments, costs or expenses which may in any way arise from use of the premises.

• Customer agrees to leave the studio and adjacent grounds in the same condition as they were when Customer arrived. All items brought to the premises by Customer are to be removed by Customer. If not, customer will be subject to a fine.

• Mackenzie Studios is monitored 24/7 via surveillance camera and agreement of this contract acknowledges that you are aware and agree that your activity will be recorded by Mackenzie Studios. In addition, Mackenzie Studios agrees not to sell, distribute or share your video footage with any entity outside of law enforcement should a request be made for footage.

3. Binding Effect. Each and every provision hereof shall inure to the benefit of and shall be binding upon the heirs, assigns, personal representatives, and all successors in the interest of the parties.

4. Modification. This Agreement may be modified, superseded, or voided only upon the written agreement of the Parties. Further, the physical destruction or loss of this Agreement shall not be construed as modification.

5. Severability. If a court of competent jurisdiction deems any provision of this Agreement invalid or unenforceable, then such provision shall be severed from this Agreement, and the remaining provisions of this Agreement shall continue with full force and effect.

6. Attorney’s Fees. Any dispute arising out of or related to this Agreement that the Parties are unable to resolve by themselves shall be resolved through mediation. The Parties provide by this Agreement that if either Party contests the validity or enforceability of this Agreement or any provision hereof through litigation, that Party shall pay the reasonable attorney fees and costs incurred by the other Party in defending such challenge.

7. Acknowledgment. Parties acknowledge that they have carefully read and given careful thought to the making of this Agreement and fully understand the provisions of this Agreement concerning its nature, subject matter and legal effect.